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Christina Vieira, Travel Advisor for Showcase the World Travel and Co-Founder of Magic Made SimpleContributing Writer

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Community Voices: Travel Agents, Here’s Why Your Packing List Is Not Attracting New Clients

Jan 06, 2025
Opinion  Travel Agents  Training and Education  
Community Voices: Travel Agents, Here’s Why Your Packing List Is Not Attracting New Clients
Many travel advisors create packing lists to attract new clients, but there are better lead magnets out there, according to Christina Vieira of Showcase the World Travel
Credit: 2025 amnaj/stock.adobe.com

The most common lead magnet I see from travel advisors is a packing list. But while this may seem like a quick and easy way to offer value, it’s the wrong tool for attracting new clients.

When someone is searching for a packing list, they’re already well into the booking process — likely past the point where they need a travel advisor. If your goal is to get clients to book with you, your lead magnet needs to meet them before they reach the packing stage, when they’re still making decisions and seeking guidance on where to go, what to do and how to plan.

Creating a successful lead magnet can transform your business by giving you a steady stream of new potential clients. It serves as an entry point into building your email list, which I’ve already written about as being one of the most effective ways to nurture relationships and convert leads into clients.

In fact, email marketing remains the most successful form of marketing, with 66% of consumers making a purchase as a result of an email they received, according to a recent study by the Data & Marketing Association. A well-crafted lead magnet not only captures emails, but it also gives you the opportunity to nurture leads with personalized, consistent messaging, turning those leads into long-term clients.

Attracting the Right Person

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In order for your lead magnet to stand out amidst the sea of calls for email addresses, it needs to resonate with your ideal client. If your lead magnet is too generic, it will blend in with the hundreds of others promising “free guides” or “exclusive tips.” The key is to speak directly to the one person you want to attract — the person who will benefit most from your expertise. It’s tempting to try to be everything to everyone, but when you cast too wide a net, you end up attracting no one.

The key is to speak directly to the one person you want to attract — the person who will benefit most from your expertise.

When your lead magnet appears in front of a new prospect — whether on your website, through an ad or in person at an event — it must speak to them immediately. The best way to do this is by focusing on a single profile: your ideal client. By narrowing your focus and speaking in the language your ideal client uses, you instantly make a connection. Your lead magnet must address their specific problem or desire, and it must be compelling enough to stand out in their busy feed.

RELATED: Community Voices: Why Your Welcome Home Email Isn’t Working

Think about it this way: If your lead magnet doesn’t directly address their needs, they will simply scroll past it. But when it resonates, they’ll stop, engage and be eager to learn more.

It’s tempting to try to be everything to everyone, but when you cast too wide a net, you end up attracting no one.

One Problem, One Solution

In creating a lead magnet, simplicity is key. If you try to solve too many problems or answer too many questions, it will become overwhelming. Instead, focus on one specific problem and provide a clear, actionable solution.

I learned this the hard way. Early on, I created a 24-page Walt Disney World planning guide filled with industry terms and acronyms, thinking that more information would be better. But this massive guide did not attract any leads. It was overwhelming, and the language I used didn’t resonate with my target audience.

However, when I shifted my focus and created a new lead magnet titled “5 Easy Steps to a Disney Vacation Without Overwhelm,” things changed dramatically. The word “overwhelm” came up in 99 out of 100 of my consultations, so I knew this was the problem my clients needed solved. By offering a simple, actionable guide, I positioned myself as someone who understands their struggles. As a result, this resource now attracts more than 200 leads to my email list every month.

RELATED: Community Voices: 10 Ways Travel Advisors Can Streamline Their Marketing Efforts 

Once you’ve solved this immediate need, your nurture sequence (check out my article on tire-kickers for strategies on setting this up) can handle the rest — answering additional questions and guiding leads further down the path to booking. This targeted approach builds trust and keeps things simple. A lead magnet that addresses one specific problem with a clear solution helps clients feel understood and positions you as the expert.

A lead magnet that addresses one specific problem with a clear solution helps clients feel understood and positions you as the expert.

Meet Them Where They Are

Instead of offering a packing list, think about your potential client’s needs at the beginning of their planning process. Most clients have a lot of questions before they book — about destinations, accommodations, activities or travel logistics.

A lead magnet that addresses one of these common questions or pain points can be far more effective in attracting new clients. For example, if your niche is honeymoons, a lead magnet that offers advice on where to go when one partner wants relaxation and the other wants adventure would likely appeal to your target audience much more than a packing list.

RELATED: Community Voices: Create Effective Marketing By Crafting Emails That Resonate with Clients' Needs

To meet clients where they are, your lead magnet needs to offer solutions for the questions they are asking before booking. When clients are still deciding where to go and what to do, they want guidance that helps them make informed decisions — something that addresses the "what’s next?" in their journey. By focusing on the planning stage, you position yourself as a trusted advisor who can provide expert recommendations and simplify the decision-making process.

Is it Time to Rethink Your Lead Magnet Strategy?

Ultimately, the success of your lead magnet hinges on attracting the right person, at the right stage of their journey. If you’re only addressing the “what to pack” stage, you’re missing out on a huge opportunity to connect with potential clients earlier in the process.

By crafting lead magnets that speak to their needs before they book — whether it's about choosing a destination, selecting the right accommodations or planning the best itinerary — you position yourself as an expert and guide who can help make their travel dreams a reality.

And as those leads flow into your email list, you’ll have the opportunity to nurture them further, turning them into loyal clients who value your expertise.

About the Author

Christina Vieira is a marketing expert with a degree in public relations and extensive experience in marketing, events and sales operations at a Boston-based video marketing platform tailored for digital marketers. Her career in these roles equipped her with a deep understanding of strategic planning, marketing strategy and sales enablement.
In 2019, Christina founded Showcase the World Travel, a boutique travel agency specializing in creating personalized, enriching experiences for families. Her leadership and innovative approach have earned the agency many accolades in the local area and a reputation for exceptional client service.

In addition to her work with Showcase the World Travel, Christina is the co-founder of Magic Made Simple, a platform that provides email marketing templates and coaching to help travel advisors streamline their businesses. Magic Made Simple has been recognized with three Magellan Awards for innovation and business strategy, cementing its status as a leader in the industry. Christina’s blend of hands-on experience and strategic insight makes her a go-to resource for travel advisors seeking to enhance their marketing efforts and achieve lasting success.

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