Los Cabos, Mexico, continues to be among the top destinations
for clients seeking a luxury vacation experience. But there’s still work to do, according to Rodrigo Esponda,
CEO of Los Cabos Tourism.
We spoke with Esponda on the opening day of the 18th annual Los
Cabos VIP Summit, which took place this year between Nov. 18-20 at Hacienda del Mar Los
Cabos, Autograph Collection. Attendees also participated in a welcome
beach party at Sur Beach House by Bahia Cabo, a formal gala at Quivira
Golf Club, and a festive closing party at Acre, which was
recently awarded a Michelin green star (one of only six green stars in Mexico).
During the three-day event, suppliers and travel advisors connected
through structured one-on-one appointments and social settings designed to
create what Esponda describes as "a meaningful connection…that is
providing value to the destination."
Ernesto Coppel (Grupo Pueblo Bonito Golf & Spa Resorts Founder and Chairman), Rosa Mariebel Collins Sanchez (Secretary of Tourism, Economy, and Sustainability of Baja California Sur), Ana Gabriela Navarro (Municipal Director of Tourism), Lilzy Orcí (Los Cabos Hotel Association Executive President), Francisco Javier Olivares (Asudestico Executive President), Mauricio Salicrup ( Los Cabos Hotel Association Chairman) and Rodrigo Esponda opened the 2024 Los Cabos VIP Summit with a ribbon cutting.
Credit: 2024 Los Cabos Tourism Board
Here, he shares more about the event, along with destination
news and goals for Los Cabos in 2025 and beyond.
What is the goal of the VIP Summit?
The VIP Summit is a unique event — at least in Mexico — because
it's not a tourism expo. We bring key people, influential people, [that
represent both] the supply and the demand. We invite curated companies in a
specific niche market to come and have direct contact with the suppliers in the
destination — not only hotels.
We devote a lot of time to having experiences and specialty
companies, and then we've been developing people from the rural areas in order
to offer unique experiences. So, the summit is attended by 350 people from 14
countries and 110 companies; 55 who are the primary drivers of the business,
and 45 who are developing companies that might not be generating a lot of
travel, but they have the potential.
We have large wholesalers here, but there are also some
companies from the U.S. that are niche, [focusing] on luxury or gastronomy or golf, and [they
don’t sell] a huge volume. But [they come here, over] any other event. It's still a very important contribution, what they
do for this destination.
Rodrigo Esponda, CEO of Los Cabos Tourism
Credit: 2024 Los Cabos Tourism BoardWhy should travelers choose Los Cabos over other destinations?
Los Cabos has three things that you will not find anywhere
else. One is the quality of the product that we have. We have the best quality
in the experiences, hotels, gastronomy and service over anywhere else in the
Caribbean and Latin America, and we put a lot of focus on quality versus
quantity. This is not a destination that is trying to have big masses, where the
hotels are looking to have 100% occupancy. The hotels prefer to have 70%
occupancy with a good quality service, rather than going to 100. You don't see
that in any other destination. So that's unique.
This is not a destination that is trying to have big masses, where the hotels are looking to have 100% occupancy.
The second is the variety of experiences. You can go one day
to the desert, driving in a 4x4, seeing cacti, and have all the experiences in
the desert. The second day, you go out to sail and see whales jumping out of
the water. And then, on the third day, you go to the mountain that goes all the
way up, 7,000 feet high. You do bird
watching in the middle of a forest with some endemic birds. And then we also
have lagoons in the mountain (that's why it's called “Sierra la Laguna”), and
there are ponds you can jump into.
That variety of experiences [is something] you cannot find
in any of the Caribbean [islands] or other destinations. They will be
concentrated on the beach and then maybe an amusement park. For us, “a park” is
seeing whales, lions, turtles and dolphins.
Which travel markets are Los Cabos looking to expand in?
California is 33% of the market, but it's been getting much
more broad —California used to be 40% — because we've been expanding in the
United States. When I started [with the Los Cabos Tourism Board] eight years ago, it
was very focused on the West Coast of the U.S., so we've been making
a very cohesive effort to expand into the Northeast. We didn’t used to have a
nonstop [flight] from New York, and now we have [nonstop flights] on a daily
basis. And in the winter season, we have three or four daily flights from JFK
Airport. New York used to be nothing, and now, 4% of all our travelers come
from New York. That's very important, because we cannot keep relying on
California.
We also used to have only 20 cities in the United States
with nonstop flights, and now we have 31. But there are a couple of pockets
that we still need to work on: Boston, where we don't have a nonstop, but it's
in the top 20 origins in the U.S. (the only one without a nonstop);
Philadelphia, which has also been growing; and then Miami.
When I started [with the Los Cabos Tourism Board] eight years ago, it was very focused on the West Coast of the U.S., so we've been making a very cohesive effort to expand into the Northeast.
From a luxury perspective, what attracts affluent travelers
to Los Cabos?
It's an aspirational destination with a lot of variety, and it’s
very safe. We have 10,000 people arriving every month on private planes, double
the number post-pandemic and 20% more than last year.
We have 15 or 20 luxury brands here, and that would be
difficult to find anywhere else in the world. We also have 18 golf courses — and three more are already in construction.
We had the only PGA tournament in Mexico here, And they are connected to
the real estate, so when [a luxury resort] comes, they bring a golf course.
Why does Los Cabos appeal to travelers who are concerned
about sustainability?
The destination has been well-taken care of since the beginning. When Ernesto
[Coppel, the summit’s keynote speaker and television personality] came 30 years
ago, along with other investors, they decided it would be a destination that
they would not allow to be overbuilt.
And then they decided there would be no billboards on the
highway, and anywhere. That's because the private sector agreed that there
would not be any billboards, and then they went to the authorities, and it was
imposed as a law. So, no other municipality in Mexico says no billboards are
allowed by law. Now, it's seen as a sustainability, but it was a long-term
vision at that time because of a long tradition of a destination that we need
to care about. So, we have a very strong basis for sustainability.
The summit’s keynote speaker, Ernesto Coppel, set the standard that Los Cabos would be a destination would not be overbuilt.
Credit: 2024 Samantha Davis-FriedmanThere are also many initiatives to ensure that, for example,
the Sea of Cortez, a UNESCO World Heritage Site, is maintained, and that there is no
[ship] port. A big effort was made to build a port, because then more cruises
would come, but they said no because this is a national park, and we need to
protect it.
We brought many companies [to the summit] that offer
eco-tourism activities, small marine safaris and small expeditions in the
mountains; things companies would find interesting and unique and that they
can't find in other places.
Sidebar: Developments to Los Cabos’ Dining Scene
Another new and notable draw to Los Cabos, highlighted at
the VIP Summit’s closing event, is the May 2024 recognition of the destination
by the Michelin guide — its first foray into Mexico.
Cocino De Autor Los Cabos, at the five-Star Grand
Velas Los Cabos, earned one Michelin Star, and Acre: The Agaves earned a
Michelin Green Star. Several other Los Cabos restaurants were recognized in the
Bib Gourmand and Michelin Recommends categories.
In addition, three Los Cabos resorts earned one Michelin
Key, and seven earned two Michelin Keys.