TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Sign Up for Our Daily Newsletter

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Shane Nelson
Shane NelsonEditorial Associate

Share

  1. Home
  2. Travel
  3. Aviation

Is the Air Traffic Controller Shortage Affecting Air Travel Safety?

Mar 11, 2025
Airlines  Travel News  
Is the Air Traffic Controller Shortage Affecting Air Travel Safety?
There is a shortage of nearly 3,000 air traffic controllers in the U.S.
Credit: 2025 artisticco/stock.adobe.com

Antoine Wilson worked as an air traffic controller for 15 years in Miami before he took a leave of absence last August. 

“I was burned-out,” Wilson said, adding that he had been working six days a week since the pandemic, often in 10-hour shifts. “You just feel like you don't have a life, and we’d been short staffed since I started the career.”

Wilson is also the owner of travel agency A.D. Elite Travels and co-founder and CEO of Melanated Safaris, a tour operator providing a range of vacation products in Tanzania and Zanzibar. He launched the two enterprises while he was an air traffic controller but started focusing full-time on the two travel businesses at the end of last summer.

After a military helicopter collided with an American Airlines plane in Washington, D.C., in January — an accident that killed 67 people — many of Wilson’s travel advisor colleagues reached out to him. They wanted to know what role air traffic controllers played in the incident. Wilson received similar calls after a Delta Air Lines flight crashed on a Toronto runway in February. 

Sign Up for Our Daily Newsletter

I accept the T&C and Privacy Policy.

“And I told them, ‘It has nothing to do with air traffic control,’” Wilson said.

Wilson has listened to audio recordings of the communication between the air traffic controllers and the pilots involved in both accidents, which are currently under investigation by the Transportation Safety Board of Canada and the U.S. National Transportation Safety Board (NTSB). 

So, is it safe to fly? Here’s what Wilson and others have to say.

Is It Safe to Fly?      

Airlines for America — an advocacy group representing carriers such as United Airlines, Delta Air Lines and American Airlines — said in a Feb. 28 statement that the U.S. is currently facing a shortage of nearly 3,000 air traffic controllers. Wilson said that number sounds about right to him.

"I have air traffic controller friends all over the United States, and everybody is [saying] the same thing,” Wilson said. “Everybody is like, ‘We're working six days a week; we're mandatory over time.’ That's from Miami to Atlanta to New York to Chicago to Los Angeles, and even Phoenix. It's the same story, no matter what facility you're at.”

Despite the mounting pressure on many air traffic controllers around the country today, Wilson was quick to reassure anyone worried about air travel. 

"I will say confidently that aviation and U.S. air traffic is the safest in the world,” Wilson said. “And from a travel standpoint, people shouldn't feel afraid to fly, because it's still the safest mode of transportation.”

According to NTSB data, the number of fatal U.S. aviation accidents has in fact steadily declined annually over the past two decades, falling from a peak of 339 fatal crashes in 2004 to 179 fatal aviation accidents nationwide in 2024. 

The total number of deadly domestic air crashes is also down year over year in 2025, according to the NTSB. There were 58 fatal accidents nationwide in January 2024 and another 70 in February last year. There were 52 deadly aviation crashes in January this year and 65 in February, the NTSB data says.     

Our national airspace system moves 45,000 flights and 2.9 million passengers across more than 29 million square miles of airspace daily, and that’s a lot.

“The U.S. has the safest aviation system in the world,” said Tori Emerson Barnes, executive vice president of Public Affairs and Policy for the U.S. Travel Association. “Our national airspace system moves 45,000 flights and 2.9 million passengers across more than 29 million square miles of airspace daily, and that’s a lot.” 

Barnes acknowledged a shortage of nearly 3,000 air traffic controllers in the U.S., and expressed support for a recent plan announced by Sean P. Duffy, U.S. transportation secretary, to “supercharge the hiring of air traffic controllers.”

"This staffing shortage has been a known challenge for over a decade, and this administration is committed to solving it,” Duffy said in a statement. 

Are Vacationers Still Flying? 

Peter Vlitas, executive vice president of partner relations for Internova Travel Group, said his company hasn’t seen any real dip in bookings after the plane crashes earlier this year.

“The American consumer has a short attention span,” Vlitas said. “There might have been some apprehension within a short window of the incidents, but that has dissipated, and really, we're not seeing anybody saying, ‘Oh, I'm scared to fly.’”

There might have been some apprehension within a short window of the incidents, but that has dissipated, and really, we're not seeing anybody saying, ‘Oh, I'm scared to fly.’

A.D. Elite Travels’ Wilson has witnessed a similar response, or lack thereof, from travelers. 

"I haven't had any clients decline to travel or say they’re afraid to travel because of the last few incidents,” he said. 

Vlitas was also quick to champion the safety of flying. 

“Air is still one of the safest modes of transportation, and the proof in the pudding is that planes are full and people are going on vacation; there's no blip in that,” he said. 

The Internova executive did, however, agree that the shortage of U.S. air traffic controllers is a substantial problem and pointed specifically to some delays at busy airports caused by staffing issues. 

RELATED: What Are Your Rights During a Flight Delay or Cancellation?

“I've been on flights to New York — coming up from Washington, D.C., or from Dallas — and there's a delay to take off,” Vlitas said. “Why? Because air traffic control is holding [the plane]. And this happens because there are not enough trained FAA controllers.”

Vlitas said a sizeable chunk of today’s air traffic controller shortage is the result of pausing the Federal Aviation Administration’s (FAA) controller training programs during the pandemic. 

"The government needs to focus on getting more trained FAA controllers,” he said. “Not because it's not safe, but in order to alleviate some of the congestion we have at airports during peak periods.”  

Tell Us What You Think! forum

Related Content

airtravelcomplaints

Consumer Complaints About Air Travel Soared in 2023

  • Most Read
  • Most Shared
  1. Why Luxury Travelers With $25K+ Budgets Are Turning to Travel Advisors
  2. Are Americans Welcome in Canada?
  3. Balancing Luxury and Responsibility: How to Sell Sustainable High-End Travel
  4. Revisiting Royal Caribbean’s Utopia of the Seas for Food and Entertainment Experiences
  5. Top 9 Wellness Retreats in Mexico for Travelers

From Our Partners

More Stories Like This

Summer Air Deals

These Summer Airfare Trends Are Great for Deal-Seeking Travelers

astatravelagentsair

ASTA Is Asking the DOT to Reconsider 3 Regulations Affecting Travel Advisors

American Airlines Will Offer Free WiFi to AAdvantage Members Starting January 2026

American Airlines Will Offer Free WiFi to AAdvantage Members Starting January 2026

2025 Air France

Air France Introduces New La Premiere First-Class Cabin

What to Expect Onboard Cathay Pacific in 2025 and Beyond

What to Expect Onboard Cathay Pacific in 2025 and Beyond

United Airlines to Invest More Than $500 Million in Washington Dulles Airport Expansion

United Airlines to Invest More Than $500 Million in Washington Dulles Airport Expansion

Travel Advisors Are Starting to Sell Pan Am's $60,000 Commemorative Flights

Travel Advisors Are Starting to Sell Pan Am's $60,000 Commemorative Flights

travelindustrysolutionsairlinerefundguidedot

DOT’s New Airline Refund Rule Goes Into Effect Oct. 28. Here’s a Free Guide to Help Advisors Understand it.

DeltaAirLines_Interior

Delta Air Lines Introduces New Cabin Interiors

Hawaiian Airlines Introduces Free Starlink Wi-Fi Across Airbus Fleet

Hawaiian Airlines Introduces Free Starlink Wi-Fi Across Airbus Fleet

TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2025 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here