TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Kelly Rosenfeld // (c) 2012 Kelly Rosenfeld
Kelly RosenfeldManaging Editor

Share

  1. Home
  2. Industry Insight
  3. Business Features

This Travel Advisor Started a Nonprofit to Help Kids in Her Community

Feb 18, 2025
Travel Agents  
This Travel Advisor Started a Nonprofit to Help Kids in Her Community
Janelle Grissinger, founder and president of JCo Travel
Credit: 2025 Janelle Grissinger

It all started with a children’s book fair.

Janelle Grissinger, founder and president of JCo Travel, used to discreetly buy books at her own children’s book fairs for other kids who couldn’t afford them.

“It was just important to me to do those kinds of things,” she said. “And then I started sponsoring these kids … through teachers I knew [who told me] they were having a hard time. So, I’d send in clothes, and all they would tell the kids is ‘It’s from somebody who cares.’” 

Eventually, Grissinger’s accountant came up with a better idea: Starting a federally-recognized nonprofit to widen her impact.

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

“My accountant said, ‘You’re going to put yourself under,’” Grissinger recalled. “‘But with a [nonprofit], you’re going to be able to do more good.’”

With that advice, The Heart of JCo was born seven years ago. Now, the nonprofit — dedicated to “Kindness for Kids” — raises money to support young people across Grissinger’s central Pennsylvania community. While the primary mission is to feed hungry children, Grissinger and her team have also provided seasonal clothing, new shoes, full-blown prom experiences, Thanksgiving and Christmas assistance, sports equipment, books, feminine hygiene products and more to local kids and their families, all without making them feel “less-than” their peers.

In 2023, The Heart of JCo handed out more than 150 “back to school bundles” with personalized donations based on favorite colors, TV shows, characters and more.
In 2023, The Heart of JCo handed out more than 150 “back to school bundles” with personalized donations based on favorite colors, TV shows, characters and more.
Credit: 2025 The Heart of JCo

"We do Santa workshops at the elementary schools,” she explained, as an example. “The kids can bring in money and buy trinkets for their families. But there’s always a group of kids who can’t afford to participate. So, we created a system where they can pick out some things for their family, and we cover it. And [the staff] isn’t allowed to single anyone out by telling everyone it’s handled — it’s designed to be discreet.”

RELATED: This Travel Advisor Is Helping LA Fire Victims — Despite Losing Her Own Home 

And if those myriad efforts weren’t enough, Grissinger continues to take on even bigger challenges in the name of helping those in need. 

A few years ago, a local family applied for assistance around Christmastime; a mom was struggling to support her four kids after losing her husband to a brain aneurysm in October. In a heartbreaking twist of fate, soon after reaching out to JCo, she, too, passed away, leaving the children orphaned.

After spending some time with the kids, Grissinger started a fundraiser with the goal of sending them to Disney World, which had always been anaspirational family vacation. Within 48 hours, the fundraiser had brought in $99,000. After buying the family a van and sending them on their Disney trip, $35,000 remained. 

And what did Grissinger decide to do? Buy them a house, of course.

“I went to the board [of The Heart of JCo] and said, ‘Please, let me buy them a fixer-up house,’” she said. “And they were like, ‘You’re crazy, this is never going to work.’ But eventually, they agreed.”

She did indeed find a house, though it needed — in her words — “everything.” After an appeal to the community via Facebook Live for supplies, contractors and other assistance, Grissinger “learned to run every power tool known to mankind” and worked to get a new roof, a new heating system, an additional bathroom, furnishings, decorations and more set up in the house. Two days before Christmas, the family was presented with their new home — outfitted all the way down to a fully stocked freezer. 

RELATED: Honoring Veterans in Travel, Part 1: Katie MacQueen  

“It nearly killed me,” she said of the experience, adding that it led The Heart of JCo to hire its first employee, an executive director. “That’s our only overhead. Every other penny is donated.” 

The Heart of JCo hosts a black-tie gala each year to raise funds for its charitable work in the Central Pennsylvania community.
The Heart of JCo hosts a black-tie gala each year to raise funds for its charitable work in the Central Pennsylvania community.
Credit: 2025 The Heart of JCo

Most of those funds come by way of an annual black-tie gala — this year’s “Under the Sea” event will take place April 26 — as well as support from within the travel industry. Other upcoming initiatives include Easter assistance and “Prom Magic,” which helps buy dresses, tuxes, tickets, jewelry and more for high school students.

And, just this past November, Signature Travel Network honored JCo Travel with a Travel Elevates Spirit Award — which recognizes advisors and agencies that promote sustainability and enrich communities through education and economic empowerment — at its annual conference. 

As well-deserved as that recognition is, Grissinger will be the first to tell you that it’s far from the point of what The Heart of JCo does. 

“The agency doesn’t benefit,” she said. “We use all of our connections to benefit the foundation. At our hearts, this is who we are.”

Tell Us What You Think! forum

Related Content

These Travel Advisors Created an Onboarding Manual to Streamline the Hiring Process — Here's What to Know

These Travel Advisors Created an Onboarding Manual to Streamline the Hiring Process — Here's What to Know

  • Most Read
  • Most Shared
  1. Why Luxury Travelers With $25K+ Budgets Are Turning to Travel Advisors
  2. Are Americans Welcome in Canada?
  3. Balancing Luxury and Responsibility: How to Sell Sustainable High-End Travel
  4. Revisiting Royal Caribbean’s Utopia of the Seas for Food and Entertainment Experiences
  5. Top 9 Wellness Retreats in Mexico for Travelers

From Our Partners

More Stories Like This

Summer Travel Trends to Know for 2025

Summer Travel Trends to Know for 2025

Trainings_HERO2

8 Great Training Programs for New Advisors

Why Travel Insurance Is More Important Than Ever

Why Travel Insurance Is More Important Than Ever

influencerstravel

How Much Are Social Media Influencers Impacting Travel Decisions?

traveladvisorcertification

The Top 3 Travel Advisor Certification Programs

travelagenttaxdeduction

ASTA Backs Tax Provision That Would Benefit Travel Advisors

expediatripmatchinginstagramreelsitineraries

Travelers Will Soon Be Able to Book Trips Directly From Instagram Reels. How Does it Work and Do Creators Get Compensated?

The Travel Institute Finds 81% of Advisors See Business Growth After Certification

The Travel Institute Finds 81% of Advisors See Business Growth After Certification

Celebrate Travel Advisor Appreciation Month With These Special Offers

Celebrate Travel Advisor Appreciation Month With These Special Offers

Solo Travel Is Thriving — Here's How Travel Advisors Can Tap Into This Lucrative Market

Solo Travel Is Thriving — Here's How Travel Advisors Can Tap Into This Lucrative Market

TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2025 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here